Credit card input via paypal not possible

Hello,

Maybe this is a bug report. I have purchased life time through a paypal account to support the project. Great project!

However, I cannot pay via credit card only (the black button). All credit card fields are greyed out, not type-able, in the end I used my paypal account.

Just letting you know there may be a problem.

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    • 88250 •

      Thanks for supporting SiYuan and reporting this! We haven’t identified why the card fields were disabled yet. Could you share your browser/version and the country/region selected in the payment form? A screenshot showing the disabled fields and any error message above them would also help—please hide any personal information.

      Since your PayPal payment succeeded, there’s no need to make another purchase.

    • MiscReply
    • 88250 •

      Thanks for getting back to us and for offering to help! No worries about the screenshots—there’s no need to create another account or try purchasing again.

      Regarding posting, new LiuYun users receive 500 points upon registration, which they can use to post feedback. Thanks again for reporting this and supporting SiYuan!

    • glitchstaining912 •
      VIP Warrior Author

      Where can I privately send you the details of this bug? Also, I can only rely on my memory, no screenshots (forgot to do them when I purchase), and now I cannot access the purchase page due to already purchased, can't access the purchase page anonymously due to require to register a new account to access that page.

      Also, maybe people who have faced this bug or other bugs in the public, cannot report them onto this forum due to they don't have enough "points" to start a new "article", that's my logic.

      I am busy with other things, sorry for the slow reply, Hope these help

      1 Reply