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Failed to get kernel serve port

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Hi,

I'm trying to use siyuan behind a company proxy (latest version 0.3.13) but it fails with

⚠️ 获取内核服务端口失败 Failed to get kernel serve port

获取内核服务端口失败，请确保程序拥有网络权限并不受防火墙和杀毒软件阻止。

Failed to get kernel serve port, please make sure the program has network permissions and is not blocked by firewalls and antivirus software.

How can I get around that ?

Thanks,

1 Reference

Feedback about error "Failed to serve port" at startup and request to fix • Siysuy

Fitzwilly 6 months

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Failed to get kernel serve port

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Siysuy • 6 months • 1
No response yet? I have the same issue and found solution 2 worked for me. Try option 3 first then 2.
Troubleshoot in english is difficult to find. I checked the chinese github issues for you and translated with links:
1. Usefull to remember there are two log files (Source: https://github.com/siyuan-note/siyuan/issues/8047):
  
  log 1: Workspace--> /temp/siyuan.log
  
  log 2: C:\Users\username.config\siyuan\app.log (windows) OR /home/User/.config/siyuan (linux)
2. Delete the folder in C:\Users\username.config\siyuan(windows) or /home/user/.config/siyuan(linux ) Before deleting try disabling anti-virus and firewall if possible (Source: Issue #8047 · siyuan-note/siyuan)
  
  This forces you to relocate your workspace to open
3. Kill the SiYuan-Kernel process in task manager and restart:
  Source: Issue #8047 · siyuan-note/siyuan
2 Operate
Siysuy updated this reply at 2024-05-15 20:22:49

Siysuy updated this reply at 2024-05-14 19:43:17

Fitzwilly

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