Signin Signup

Failed to get kernel serve port

Hi,

I'm trying to use siyuan behind a company proxy (latest version 0.3.13) but it fails with

⚠️ 获取内核服务端口失败 Failed to get kernel serve port

获取内核服务端口失败，请确保程序拥有网络权限并不受防火墙和杀毒软件阻止。

Failed to get kernel serve port, please make sure the program has network permissions and is not blocked by firewalls and antivirus software.

How can I get around that ?

Thanks,

    1 Reference
    Feedback about error "Failed to serve port" at startup and request to fix • Siysuy
    20 Ask
    1 Reference
    1 Reply
    130 26 18 11 73

    Related articles

    1 Reply
    Failed to get kernel serve port

    Welcome to here!

    Here we can learn from each other how to use SiYuan, give feedback and suggestions, and build SiYuan together.

    Signup About
    Please input reply content ...
    • Siysuy • • 1

      No response yet? I have the same issue and found solution 2 worked for me. Try option 3 first then 2.
      Troubleshoot in english is difficult to find. I checked the chinese github issues for you and translated with links:

      1. Usefull to remember there are two log files (Source: https://github.com/siyuan-note/siyuan/issues/8047):

        • log 1: Workspace--> /temp/siyuan.log
        • log 2: C:\Users\username.config\siyuan\app.log (windows) OR /home/User/.config/siyuan (linux)

      2. Delete the folder in C:\Users\username.config\siyuan(windows) or /home/user/.config/siyuan(linux ) Before deleting try disabling anti-virus and firewall if possible (Source: Issue #8047 · siyuan-note/siyuan)

        This forces you to relocate your workspace to open

      3. Kill the SiYuan-Kernel process in task manager and restart:
        Source: Issue #8047 · siyuan-note/siyuan

      2 Operate
      Siysuy updated this reply at 2024-05-15 20:22:49
      Siysuy updated this reply at 2024-05-14 19:43:17
    Fitzwilly
    Reply
    0
     Article
    1
     Point
    485

    Recent hot