Machine King

mklabs
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#2173 2024-07-28 09:41:50 Join
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  • How do you find your knowledge base?

    2024-07-29 23:34

    I've encountered numerous hidden requirements and limitations that were not clearly communicated during the purchase process. Here are the main issues:

    1. No cloud access: Despite paying for PRO, there's no built-in cloud functionality. The pricing page DOES NOT clearly state this limitation.

    2. Self-hosting required: To use this, users must set up their own S3/WebDAV infrastructure. This significant technical requirement is buried in the fine print.

    3. Lack of immediate usability: After paying, I couldn't access any "knowledge base" as one would expect from similar note-taking apps. This is never stated and appears to be apart of the a system of scamming users using PayPal.

    4. Unclear distinctions: The pricing page fails to clearly differentiate between local features and those requiring additional setup.

    5. Poor support: Getting clear answers about these issues post-purchase has been challenging.

      This vendor is using deception practices.

      The lack of transparency regarding SiYuan's technical requirements and limitations is deeply concerning and is clearly misleading to customers.

      I urge PayPal to refund my money, and I call on SiYuan to significantly improve their marketing clarity, product documentation and stop the deceptive practices.

  • How do you find your knowledge base?

    2024-07-28 11:36

    Disregard. Just disputed with PayPal.

  • How do you find your knowledge base?

    2024-07-28 11:30

    Just tell me how to access it after paying. Please